Accessible seating is located throughout the ballpark near an elevator, lift and/or ramp. Accessible seating will be available on the floor, located near home plate. Tickets are subject to availability and can be purchased online at tiktokinthemix.com.
This is an All Ages event, however, any Event Attendees under the age of 18 must be accompanied by an adult for admission. While this is an All Ages event, we recommend Event Attendees be 13 & over to enjoy the content produced
Baby changing areas can be found in each restroom, including family restrooms located throughout the ballpark. A baby changing area also can be found at First Aid located directly behind Section 111.
Factory-sealed plastic bottles can be brought into the ballpark. No glass bottles, cans, alcoholic beverages, thermoses or hard-sided coolers of any kind may be brought into Sloan Park. Please see the Prohibited Items section for a list of prohibited items, shown below.
From parking and retail to concessions and merch purchases, all purchases are cashless and require a credit card at Sloan Park. Reverse ATMs are available for fans to convert cash to a credit card that can be used for purchases at Sloan Park and elsewhere.
If you have any further questions, please send us a note at info@tiktokinthemix.com and we’ll get right back to you.
In the event of an evacuation, fans will be communicated to via the digital screens and PA at Sloan Park. Complete details will be released closer to the event.
Sign up to receive important updates during the event by texting MIXITUP to 833-683-5374.
By signing up via text, you agree to receive recurring automated personalized marketing messages (e.g. event specific messaging) from TikTok at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. ***View Terms & Privacy.
TikTok ‘In the Mix” will be filmed for a livestream on the TikTok platform.
The First Aid station is located near the Home Plate Gate, behind Section 111. Signage identifies this area. Event Attendees in need of first aid may ask the nearest Sloan Park associate, security guard or staff to request first aid or medical personnel.
Doors for the event will open up at 2:00 PM, with the show starting at 4:00 PM.
The health and safety of artists, event attendees and associates remains a top priority and we continue to work in close coordination with MLB, top health experts and local officials to advance our health and safety protocols. Ballpark staff will continue to perform routine cleaning and disinfecting of all surfaces before, during and after games. We are committed to providing a safe, clean and enjoyable experience at Sloan Park.
Levy Restaurants proudly manages food, beverage and merchandise sales at Sloan Park. For guest convenience, there are six concession stands, as well as multiple portable cart outlets located throughout the ballpark.
Any items found at Sloan Park should be turned in to the Cubs security office located behind Section 111. If the item isn’t located during the game, fans may call the next day to check if the item was found. Guests inquiring about lost items may call 602-402-1336 or email mesa@cubs.com. The Chicago Cubs and Sloan Park are not responsible for lost or damaged items.
A child who has been separated from his or her parents will be escorted by Sloan Park staff to the Cubs security office located behind Section 111. A parent trying to locate his or her child should notify Sloan Park staff at the Fan Services kiosk.
Event tickets are available exclusively as mobile tickets via the free MLB Ballpark app. For additional information on mobile ticketing, including a detailed FAQ section, visit Cubs.com/SloanParkMobileTicketing.
Factory-sealed plastic bottles can be brought into Sloan Park. No glass bottles, cans, alcoholic beverages, thermoses or hard-sided coolers of any kind may be brought into Sloan Park. Please see the Prohibited Items section for a list of prohibited items.
Parking may be purchased for $10-$20 per vehicle or motorcycle on a first-come, first-served basis. Pricing varies per lot. ADA parking will be available for purchase in the Blue Lot. All purchases will be cashless and require a credit card. Parking lots open four hours prior to the start of the event.
Restrooms are located throughout Sloan Park. Restrooms can be found behind sections 103, 112, 119 and 120, behind the left-field and right-field seating areas and on all three party decks. Restrooms are equipped with infant changing tables. Please ask Sloan Park staff for directions to the closest restroom.
Rideshare drop off and pick-up is located by the Right Field Gate, at the corner of Sheffield Avenue and Paseo Lago Vista.
Smoking is not allowed unless in a designated smoking area.
The recommended age for this event is 13+. With that said, collapsible strollers that can be stored underneath the seat or placed flat on the grass are permitted at Sloan Park. Stroller storage is not available, and strollers will not be permitted to be left unattended on the concourse.
Tailgating is not permitted for this event.
For assistance during the event, please contact the nearest Sloan Park associate for assistance or text us at 69050 with the keyword “SLOAN” and a description of your seat location and issue. Standard message and data rates may apply. We will respond to your request as soon as possible.
Tickets are available to the public at TikTokInTheMix.com beginning November 2.
Click here for Ticketing Terms & Conditions
For guests who require assistance from the gates to their seats, complimentary wheelchair service is available. Upon entering the ballpark, please ask a Sloan Park associate for assistance. If wheelchair service is needed to transport a guest to a seat location or back to one of the gates at the conclusion of the event, please notify a Sloan Park employee for assistance. Wheelchair service is provided on a first-come, first-served basis and guests may be asked to wait until a wheelchair becomes available. Due to the limited number of wheelchairs, wheelchair assistance is only provided to and from the seating location and gate, and wheelchairs are not permitted to go off property. Please see the nearest Sloan Park representative in the event of a medical emergency in which wheelchair service is needed.
Event tickets are available exclusively as mobile tickets via the MLB Ballpark app. Will call, including ticket pick-up and drop-off services, is not available at Sloan Park. Ticket holders can utilize the ticket forward functionality in the MLB Ballpark app to transfer tickets.
Sign up to receive important updates during the event by texting MIXITUP to 833-683-5374.
By signing up via text, you agree to receive recurring automated personalized marketing messages (e.g. event specific messaging) from TikTok at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. ***View Terms & Privacy.
Sign up to receive important updates during the event by texting MIXITUP to 833-683-5374.
By signing up via text, you agree to receive recurring automated personalized marketing messages (e.g. event specific messaging) from TikTok at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. ***View Terms & Privacy.